Shipping and Handling
When will my order ship?
Typically, your order will be processed within 7-9 business days, excluding orders with pre-orders.
How much will shipping cost?
Shipping costs are calculated based upon the delivery location, weight, and dimensions of the shipment, and the price of the entire order. Shipping will be calculated in real time at checkout.
I have multiple orders and would love to have them shipped together. What do I do?
Thank you for being so considerate for the environment! We would be happy to ship your orders together for your convenience. Please email us at firstname.lastname@example.org so we may further assist you.
Do you offer free shipping?
Free domestic shipping is available on all orders over $75.
Do you ship internationally?
Unfortunately, we currently do not ship internationally. As we continue to grow, we do plan to offer our products internationally but we do not have a set time.
How do I track my order?
As soon as your order ships, we'll send you an email with the shipping and tracking information. Using the tracking number provided, you can track your order by visiting the carrier's website.
My package is lost, will I be able to receive a refund?
Fortunately, all packages we send out are insured. Please reach out to the respective shipping carrier for further instructions. Once a package is dropped off at USPS, UPS, etc., Wild n Fresh Treats is not responsible for the package.